Skip to main content

Custom Domain Setup

CareGLP storefronts can be hosted on custom domains instead of the default careglp.com domain. This guide outlines the DNS configuration requirements for both root domains and subdomains.

Overview​

Setting up a custom domain requires:

  1. DNS configuration on the customer side
  2. Domain verification
  3. Final setup completion by CareValidate

Root Domain Configuration​

To host your storefront on a root domain (e.g., example.com), configure the following DNS records:

Required DNS Records​

Record TypeNameValueNotes
A@199.36.158.100Should be the only A record for the domain
TXT@hosting-site=care360-nextRequired for domain verification
Important DNS Requirements
  • Only one A record should exist for the domain
  • Do not add any AAAA records

Verification Steps​

  1. Configure the DNS records with your domain registrar
  2. Verify the configuration using Google's Dig Tool
    • Enter your full domain name (e.g., example.com)
    • Confirm the A and TXT records are properly configured
  3. Contact your CareValidate point of contact to complete the setup

Subdomain Configuration​

To host your storefront on a subdomain (e.g., care.example.com, glp.example.com, or careglp.example.com), configure the following DNS record:

Required DNS Record​

Record TypeNameValueNotes
CNAMEcare (or your subdomain)care360-next.web.appShould be the only CNAME record for the subdomain
Subdomain Examples
  • For care.example.com, set the CNAME name to care
  • For glp.example.com, set the CNAME name to glp
  • For careglp.example.com, set the CNAME name to careglp

Verification Steps​

  1. Configure the CNAME record with your domain registrar
  2. Verify the configuration using Google's Dig Tool
    • Enter your full subdomain (e.g., care.example.com)
    • Confirm the CNAME record is properly configured
  3. Contact your CareValidate point of contact to complete the setup

Custom Email Configuration​

CareValidate can send emails on behalf of your custom domain. Email DNS settings are unique for each domain and require custom configuration.

To enable this feature:

  1. Contact your CareValidate point of contact
  2. Request custom email configuration
  3. CareValidate will provide domain-specific DNS settings
  4. Configure the provided records with your domain registrar
tip

Custom email configuration is optional but recommended for a fully branded experience.

Support​

For assistance with custom domain setup, contact your CareValidate point of contact.